Stage 4 Restrictions
Due to Stage 4 Restrictions currently in place in metropolitan Melbourne, from Thursday 6th August 2020 Scorptec's Victorian Stores will be operating as strict Contactless Drive & Collect collect only. Customers need to book collection times via our booking partner WaitWhile before heading to the store.
The restrictions currently in place for Drive & Collect are below:
- Your order must be fully paid and marked as "Pickup" in your account on our website.
- Orders must be collected by a single individual in a vehicle (no motorbikes or bicycles).
- Customers must remain in their vehicle at all times during the collection process.
- Invoices will be provided via email only (no paper invoices will be provided).
- We will not be able to provide sales or product advice.
- Our team will load your order into your car for you. Please ensure that all items you have ordered will easily fit in your vehicle.
- If our team member believes an item will not fit in your car, we can have it delivered to you.
- After you have placed & fully paid for your order online, wait for email & SMS confirmation that your order is ready for pickup.
- Book a time to collect your order from the store via our booking partner.
- Come to the store at your designated time.
- Park in one of the indicated car parks.
- Let us know you have arrived from your booking link (sent via email/SMS).
- Our team will bring out your order, and load it into your car (Please note we expect waiting times of at least 10 minutes from arrival to delivery).
- Once our team member has finished and returned to the store, if you wish you can get out of your car to check your order. If there is anything wrong please call the store number with your order information.
For a detailed guide on how to make a booking, and how to let us know when you have arrived. Please check this article.